Pre-sales Questions

1. How many waiters can download the app?

There is no restriction on the number of waiters. You can have any number of waiters using the app within the restaurant.

2. Can I have multiple kitchens?

Yes, you can have multiple kitchens and you can also configure items in your menu with the corresponding kitchen number. The items which are ordered shall go to the respective kitchen.

3. What additional hardware will I need?

The solution works with the current billing computers and printers. If your waiters have android phones, then they can use their own phones. They don't need internet on their phones. Also, in the kitchens, you can use android phones or have android tablets if you want a bigger screen.

4. How do I restrict internet access in the restaurant?

We will help you configure the WiFi router to allow internet access to only certain IP addresses in your restaurant. The waiter app and the kitchen app do not need internet connectivity; it just needs to be on WiFi.

5. What are the AMC charges?

For FoodKart basic, first-year AMC is included in the package. From the second year onwards, AMC will be 10% of the solution price. For FoodKart cloud and FoodKart consumer application, since it is billed on monthly basis, there is no AMC for the same.

6. How is a restaurant app applicable for ice-cream parlors, sweet shop, and QSRs?

A restaurant app for ice-cream, sweet shop, parlors, and QSRs run through a standard application where you can manage suppliers, purchases, inventory and pre-order bookings.

7. How is a restaurant app applicable to bakery and cake shop?

The app can work for bakeries and cake shops. You can make prior bookings for customers and manage food deliveries and parcels.

8. How can a customer account be made and managed in the system?

A customer account can be managed by paying or adding money to the wallet.

9. Can this work seamlessly for a parcel and online ordering apps?

Yes, it is certainly suitable for a parcel and online ordering apps like Zomato and Swiggy with other customizable options.

10. What reports can be viewed and generated?

Sales, purchase, deliveries, parcels, discount reports are available. In payment mode, detailed and summary reports related to VAT and GST can be viewed and generated.